FAQ
You have questions, we have answers.
Of course we don't know everything. If you're question isn't listed below, then shoot us a line. We will do our best to provide you with the best answer.
contact@definitionink.com
01
Do you make custom orders?
We don't do custom orders right now, but we will consider it in the future. At this point our integrity lies in the fact that our artists have a platform for their work.
02
Payment & shipping
In New York clothing and footwear isnt taxed under $110. After purchasing items that total less than $110, we will adjust the sales tax and refund you the difference. All items are printed on purchase, so require time to be manufactured. You should receive your package in approximately 14 business days. We will email you a shipping notice upon shipment.
03
Returns and refunds
Due to the nature of our product, we only offer refunds in certain instances. Please refer here for our refund and return policy.
04
Do you accept artwork?
Yes! We accept artwork from anyone, including incarcerated artists residing in a correctional facility.
05
You donate a portion of each purchase to charity?
We donate $1 from each purchase to our sister organization CoYOUnity. CoYOUnity is not a non profit organization, rather a youth club, where children and teens earn toys and prizes for learning. It's a progressive program, designed to reward and incentivize the learning process. Remember, we are here to make the world a better place.